Position: Digital Media Manager
Location: Remote within the Continental U.S., and must be able to work Monday-Friday 12-4 pm Eastern Time. (These are the hours during which all staff must be available; the other working hours within the day are flexible according to one’s time zone and the needs of one’s team.)
Status: Full-Time Exempt
Nearly every interaction a person has with the justice system, regardless of guilt or innocence, comes with a bill. But for those without the means to immediately pay up or fight back, one missed payment opens the door to dire, lifelong consequences.
The Fines and Fees Justice Center (FFJC) was founded to end the immoral practice of governments’ using fines and fees to profit off the most vulnerable. We empower state and local efforts to end fees in the justice system and ensure that fines are fair and equitably imposed.
Over the last six years, FFJC has achieved over 20 legislative victories and directly aided even more, authored two dozen original research and policy reports, and partnered with more than 300 organizations to advance the national fines and fees reform movement.
The Digital Media Manager will play a pivotal role in advancing the growth of FFJC’s online presence, providing essential strategic, tactical, and creative digital support that centers FFJC’s mission and achievements as well as advocacy and legislative priorities. The Digital Media Manager will execute the organization’s digital media and email marketing strategy, spearheading immediate and long range digital media planning, content creation and analytics.
Reporting to the Director of Communications, and working in collaboration with other communications team members, the Manager will also participate and advise on overarching communications strategies, including audience targeting, messaging strategy, and goal-setting/metrics.
The ideal candidate brings substantial expertise operating on major digital media platforms, developing engaging written, visual and video content, a passion for online advocacy and communications, and proven ability to effectively plan and coordinate content across multiple platforms and within deadlines.
Essential Responsibilities and Tasks
- Directly manage and create strategic content for all FFJC social media accounts including Facebook, Twitter/X, Instagram, LinkedIn, and YouTube
- Spearhead the creation of compelling, engaging content, working with an internal staff and overseeing external creative consultants.
- Produce weekly/monthly content calendar that aligns digital media platforms with brand, website, and staff events and advocacy/legislative campaigns.
- Oversee posting and optimize content for each channel of distribution, employing best practices and leveraging understanding of each platform.
- Develop strategies for content and audience diversification, including pitching strategic uses of relevant formats and mediums.
- Advise and oversee FFJC’s growing digital ad program
- Work in partnership with broader FFJC staff and external partners, including but not limited to advising on strategy and providing toolkits to support advocacy and campaigns.
- Direct engagement strategy, including coordination of third party validators.
- Compile monthly reports for all channels, including digital media impressions and growth, and make recommendations for future content strategy.
- Oversee FFJC’s email program, including monthly newsletter, action alerts and others.
- Manage updates to the FFJC website and campaign websites (End Justice Fees & Free to Drive), including working with staff and consultants to develop web specific content.
- Monitor digital media conversations, organization mentions, issue discussions and respond/elevate accordingly.
- Monitor and report on industry trends in digital media usage and engagement to inform FFJC digital media content and strategies.
Qualifications
- At least five years in professional communications managing digital content and social platforms
- Basic graphic design skills to create social, email, and web content using Canva, Adobe Creative Suite programs, or similar platforms
- Strong organizational skills and ability to manage several tasks simultaneously, effectively communicating on project timeline, status and results
- Experience with digital media CMS software and analytics tools
- Experience with email campaigns and email outreach (MailChimp preferably)
- Strong written and oral communication skills, including ability to write clear, compelling copy on-deadline for different digital formats and audiences. Ability to adapt content into both breaking news and longer-term digital campaigns.
- Familiar with creating, editing, and managing posts and webpages on WordPress sites.
- A sense of humor, and ability to work collaboratively.
Nice to Have
- Familiarity with/demonstrated interest in criminal justice, economic and racial equity justice, economic and racial equity or related social justice issues.
- Experience in not-for-profit or philanthropy
- Adobe Creative Suite proficiency preferred
- Bachelor’s degree
Compensation
FFJC’s compensation philosophy consists of a 5-band salary structure. The Digital Media Manager is a band 2 position. The starting salary for the position is between $85,000 and $92,500 based on the qualifications of the candidate at the time of hire. The full salary range assigned for the position is $85,000-$110,000 and has been determined based on a variety of factors including market competitiveness and the full package of benefits FFJC offers. FFJC offers excellent benefits including:
- 401(k) option with up to 6% employer contribution.
- Extremely generous employer-paid health, dental, and vision insurance for employees and their families.
- Pre-tax transportation, dependent care, and flexible spending account benefits.
- Substantial paid time off, including all federal holidays, the day after Thanksgiving, 4 floating holidays, 120 hours of vacation time, 96 hours of sick leave, and 24 hours of volunteer leave annually. FFJC also closes its office during the week of July 4th for all employees.
- Employees are eligible for 12 weeks of paid family and medical leave after 1 year of employment.
- Employees who work 6 consecutive years at FFJC receive an 8-week paid sabbatical in their sixth year.
How to Apply
Please submit a resume and cover letter (as attachments) explaining your interest in and qualifications for the position to HR at jobs@finesandfeesjusticecenter.org. We thank all applicants for their interest; however, only those selected for an interview will be contacted.