POSITION SUMMARY
The Fines & Fees Justice Center (FFJC) is seeking someone with strong organizational and administrative skills to join the team as an Operations Associate. This is an entry to mid-level position, perfect for someone looking to expand their career in nonprofit operations within criminal, economic, and racial justice reform. The Operations Associate will work both independently and in collaboration with other members of the operations team to support FFJC staff across all departments in maintaining efficient day-to-day organizational functions, including administrative tasks, project management, and cross-departmental coordination. The selected person will need to be familiar with basic business administration, project management, and nonprofit operational procedures.
This position will require travel to various states, national conferences, and convenings throughout the year, including FFJC’s two (bi-annual) multi-day team retreats each year.
ORGANIZATIONAL OVERVIEW
Nearly every interaction a person has with the justice system, regardless of guilt or innocence, comes with a bill. But for those without the means to immediately pay up or fight back, one missed payment opens the door to dire, lifelong consequences.
The Fines and Fees Justice Center was founded to end the immoral practice of governments’ using fines and fees to profit off the most vulnerable. We empower state and local efforts to end fees in the justice system, ensure that any fines are fair and equitably imposed, and to end draconian enforcement practices that trap people in an unending cycle of punishment.
FFJC and our partners have achieved over 80 legislative victories, authored two dozen original research and policy reports, and partnered with more than 300 organizations to advance the national fines and fees reform movement.
JOB RESPONSIBILITIES AND OPPORTUNITIES
Reporting to the Operation’s Deputy Director, the Operations Associate will work closely with other members of the team. The selected person will support the team in:
- Project Management
- Implement project management best practices to enhance productivity and project success.
- Co-create with various teams to plan, execute, and monitor projects, ensuring successful completion within scope, budget, and schedule.
- Communicate with project teams as well as senior leadership to keep all FFJC projects aligned with strategic goals.
- Contribute to internal documentation and knowledge sharing.
- Support the planning and coordination of online and in-person staff meetings and organizational events.
- Operational Oversight
- Contribute to process improvement, support updating and documenting of organizational systems, processes, policies and procedures to improve and optimize the organization’s workflow.
- Develop and implement new solutions, practices and strategies to support the operational effectiveness of FFJC.
- Draft and manage professional and vendor contracts.
- Support on leasing of office space.
- Manage the purchasing process and make organization-wide purchases.
- Support team-wide technology training and implementation of softwares.
- Human Resources
- Manage job postings, hiring process and recruitment of new staff.
- Assist with employee onboarding and offboarding.
- Other tasks, as assigned, that support the operational goals of FFJC.
This role is full-time and remote within the continental United States and must be able to work Monday-Friday 12-4 pm Eastern Time, as well as in line with the necessary times to be fully engaged in and responsive to the Operation Team’s work. The 12-4pm block is the hours during which all staff must be available; the other working hours within the day are flexible according to one’s time zone and the needs of one’s team and the approval of the direct supervisor.
QUALIFICATIONS OF THE IDEAL CANDIDATE
Candidates must meet the following minimum qualifications:
- Minimum of three years of experience in progressively challenging administrative or project management positions, within other non-profit remote organizations.
- Exceptionally strong interpersonal skills with the ability to work with and learn from diverse communities and individuals.
- Excellent problem-solving abilities and a proactive approach to project-related operational challenges.
- Strong organizational skills, attention to detail, and the ability to work independently.
- Excellent verbal and written communication and presentation skills.
- Ability to learn proficiency with technical tools and their applications, such as Project Management (Monday), Google applications, etc.
- Exceptional judgment, professionalism, and discretion in handling confidential and sensitive situations and matters.
Attributes
- Organized, diligent, proactive, and attention to detail;
- Strong understanding of strategic planning, and equity work;
- Committed to personal and professional growth and constant learning;
- Solution-oriented and strategic thinker;
- Passion for criminal legal system reform;
- Flexible and adaptable;
- Excellent time management skills;
- Sense of humor;
- Have the ability to travel occasionally.
Though not required for the position, a candidate who can demonstrate following may have a stronger application:
- Project management certification.
- Understanding of advocacy work.
- Previous experience working with marginalized communities or with movements for social change.
FFJC encourages and welcomes those who have personal experience with the impacts of the criminal legal system, or the social systems connected to poverty or debt relief, to apply for this role.
COMPENSATION AND BENEFITS
FFJC’s compensation philosophy consists of a 5-band salary structure. The Operations Associate role is a band 1 position. The starting salary for the position is between $70,000 – $75,000 based on the qualifications of the candidate at the time of hire. This role has the future ability to move up in both band position and in salary with longevity or promotion.
FFJC offers excellent benefits including:
- 401(k) option with up to 6% employer contribution;
- Extremely generous employer-paid health, dental, and vision insurance for employees and their families;
- Pre-tax transportation, dependent care, and flexible spending account benefits;
- Substantial paid time off, including all federal holidays, the day after Thanksgiving, 4 floating holidays, 120 hours of vacation time, 96 hours of sick leave, and 24 hours of volunteer leave annually. FFJC also closes its office during the week of July 4th for all employees;
- Employees are eligible for 12 weeks of paid family and medical leave after 1 year of employment; and
- Employees who work 4 consecutive years at FFJC receive an additional week of paid vacation annually.
- Employees who work 6 consecutive years at FFJC receive an 8-week paid sabbatical in their seventh year.
TO APPLY
Interested candidates should fill out the application form hyperlinked here.
If you need any assistance or accommodations during the application process, please reach out to us at [email protected].
Applications close on 9/19/25.
The Fines & Fees Justice Center is an equal opportunity employer and will consider applicants without regard to race, color, religion, gender, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or any other protected characteristic as established under law. FFJC is committed to the full inclusion of all qualified individuals. As part of this commitment, FFJC will ensure that persons with disabilities are provided with reasonable accommodations.
More information about the Fines & Fees Justice Center can be found at www.finesandfeesjusticecenter.org.